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This Payment Policy describes checkout currencies, authorization, accepted methods, fraud review, and payment support for purchases from Gwhnv. Our default checkout payment provider is Shopify Payments.
The final payable total is shown before confirmation. The issuing bank or payment provider may display a pending authorization while an order is reviewed, and the timing for releasing an unsuccessful authorization is controlled by that provider.
ACCEPTED PAYMENT METHODS
Shopify Payments-supported cards and digital wallets that are currently enabled are displayed at checkout.
Only payment methods currently shown at checkout are available for the order, and the storefront payment icons must match those active methods. Available payment methods are those shown in the live Shopify Payments checkout for the customer's device and location. A logo or method mentioned elsewhere does not override the options presented during checkout.
SSL ENCRYPTION & DATA PROTECTION
Transactions are submitted through Shopify Payments using encrypted checkout connections. Sensitive payment credentials remain within Shopify's protected payment environment.
Checkout information is transmitted through encrypted connections, while sensitive card handling and authorization remain within the secure Shopify Payments flow.
PCI-DSS COMPLIANCE LEVEL 1
Shopify maintains Level 1 PCI-DSS compliance for its payment environment. Our store receives the transaction status and order information needed to process the purchase.
NO CREDIT CARD STORAGE
We do not collect, store, or have access to complete card numbers or card security codes. Payment credential verification is handled by Shopify Payments and the relevant financial institution.
TRANSACTION CURRENCY & TRANSPARENCY
All prices on our website are listed and charged in United States dollars, shown with the $ symbol and USD currency code. The total final price, including applicable shipping costs, will be clearly itemized and displayed at the checkout page before you authorize payment. At checkout, Standard Shipping: $0.00 USD and Tax: $0.00 USD. We never charge any hidden processing fees, handling fees, or unannounced taxes.
Payment Authorization and Capture
A completed checkout submission is subject to authorization and order review. We may contact the purchaser through the order details when an address, quantity, or security signal requires clarification before fulfilment.
Billing Information
Customers must provide accurate billing information. Orders may be delayed or canceled if billing details cannot be verified, payment is declined, or fraud review is required.
Failed or Pending Payments
If payment fails or remains pending, the order may not be processed. Customers may need to contact their bank, card issuer, or payment provider to resolve payment issues.
Fraud Review
To protect customers and the store, an order may be paused or cancelled when payment verification fails or transaction indicators reasonably suggest unauthorized use. A lawful refund is returned to the original payment method unless another method is required by law.
Refunds
Approved refunds are issued to the original payment method through Shopify Payments. Bank, card issuer, or wallet processing times may vary after the refund is submitted.
TAXES AND DUTIES
No taxes, duties, or other government charges are added to the order at checkout. The Tax field displays $0.00 USD. Customers pay only the product total shown before payment because standard shipping is also $0.00 USD.
Payment Support
For payment questions, contact support@gwhnv.shop or +1 (623) 628-8589. Support hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore).